If any CTC product should ever fail, we will repair or replace it at no charge.
Pro will repair or replace any of our products under warranty so long as the product was not subjected to misuse, neglect, natural disasters, improper installation or modification which caused the defect.
Warranty Return Instructions:
To return a CTC product for a free recalibration, repair, or replacement...
Simply call, fax or email us to receive a return material authorization number.
or Click here to fill out an Online RMA.
Connection Technology Center, Inc.
7939 Rae Blvd. Victor, New York 14564 - USA
Domestic Phone: (US & Canada)