HOW TO SUBMIT A CUSTOM OR PRIVATE-LABEL PART REQUEST

To submit a request for a private-label part, please download the Private Label Request form using the following button:

Please return the completed form via email to your CTC business development manager.

For private-label parts, we require a simplistic, monochromatic/1-color logo for successful engraving on the part. Accepted logo file formats include: .DXF (preferred), .AI or .EPS are also accepted.

To submit a request for a custom part, please contact your CTC business development manager.

CUSTOM PARTS WARRANTY

Custom parts are covered by CTC’s best-in-class unconditional lifetime warranty. Should your custom part ever fail, CTC will repair or replace the product, free of charge.

PRIVATE-LABEL PARTS WARRANTY

Private-label parts are covered by a industry-leading 2 year unconditional warranty. Should your private label part fail within 2 years of manufacture, CTC will repair or replace the product, free of charge.

CUSTOM AND PRIVATE-LABEL PARTS RETURN POLICY

Custom products are quoted and built specifically to the requirements of the customer, which may include completely custom product designs or private-labeled versions of standard products for OEM customers. Custom products ordered are non-cancellable, non-returnable, and non-refundable.

Connection Technology Center Inc.
7939 RAE BOULEVARD
VICTOR, NY 14564 USA


+01 585.924.5900
SALES@CTCONLINE.COM