Dear Valued CTC Customers,

We are pleased to share that New York State has deemed CTC an "essential" supplier to "essential" businesses, which means we are exempt from Governor Andrew Cuomo's mandate that NYS companies must send 100% of employees home. As a result, we are able to continue production and fulfill orders. However, please know that our operations are still subject to restrictions, as only essential employees to our manufacturing process are allowed onsite. Consequently, standard lead times may be extended. Additionally, we will only be able to expedite orders to government deemed "essential" businesses needing our products promptly to combat the worldwide COVID-19 crisis.

Please note, all clerical employees who handle phone calls will continue to work from home. Should your call not be answered, please leave a voice mail and your call will be returned within one hour between 8:00 AM and 5:00 PM EST. Our Sales Team will also continue to work during normal business hours, and is equipped to provide the same level of support from home.

We look forward to continuing to serve you during this difficult time. We wish you and your family all the best, as we work through this situation together.

WHEN RELIABILITY MATTERS, CONNECT TO CONFIDENCE.

Our industry-leading product portfolio of accelerometers and vibration analysis hardware is supported by comprehensive warranties and the highest quality of service. We wouldn't have you do business any other way.

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UNCONDITIONAL LIFETIME WARRANTY

We believe our accelerometers and vibration analysis products are the highest quality in the industry. It's why we offer the most comprehensive warranty with every product we ship.



LIFETIME WARRANTY ON MATERIALS AND WORKMANSHIP

CTC's PRO Line provides industrial solutions to simplify 24/7 protection of critical machinery and applications, while providing easy access to vibration data. The PRO line features 4-20mA Loop Power and Signal Conditioners.


FIVE YEAR WARRANTY ON MATERIALS & WORKMANSHIP FOR STANDARD SENSORS, THREE YEAR WARRANTY ON MATERIALS AND WORKMANSHIP FOR ALL ACCESSORIES, CABLES, CONNECTORS, CUSTOM PRODUCTS AND PRIVATE LABELLED PRODUCTS

The TMP line features vibration analysis hardware for research and development.


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