Return Merchandise Authorization

Add Parts to Your Return Merchandise Authorization

All stock products qualify for a full refund if returned in new condition within 90 days of shipment. Build to order products qualify for a 50% refund if returned in new condition within 90 days of shipment. Custom products are quoted and built specifically to the requirements of the customer, which may include completely custom product designs or private labeled versions of standard products for OEM customers. Custom products ordered are non-cancellable, non-returnable and non-refundable.

Part Number

Original Order Number
(Required if Requesting Credit)

Material Resource (MRO) Number
(Reference Only - Not Private Label)

Reason for Return
We are Requesting

Replacement Part(s)
Part Number

Product Type
Cable Type

Mounting Hardware Type

Junction Box Type

Probe Type

PRO Enclosure Type

The product is undamaged.
Have you performed a bias voltage check?
Are you experiencing ski slope?
Are you experiencing signal clipping?
Is there a problem with the sensor sensitivity (suspected out of range)?
Does the sensor need recalibration?
Is the sensor experiencing problem at specific temperatures?
Is there physical or visible damage?
Are there intermittent or unusual reading?
Is there ski sloping?
Are you requesting and upgrade? - Port / Perm Only
Missing Parts - Kit Only
Loss or Lack of Pull Strength - Magnet Only
Is there physical or visible damage? Magnet or Pad
Is the magnet not level or not sit flat.- Magnet Only
Did you recieve the wrong part - Pad Only
Expired? - adhesives only
Adhesive Not Holding? - adhesives only
Is it broken? - Tool
Is dull or need sharpening? - Tool
Corroded or Deteriorated/Rusted Through
What type of Chemical or environment may have caused the problem?
What part of the enclosure is corroded?
Dead Channel(s)
Non Functioning Switch
Request for upgrade
No Output
Missing Parts
Can't Set DC Voltage
Does the probe need recalibration
Can't Gap or Incorrect Output
Process Controllers Not Displaying
Bad Scaling - PMX only
Problem with Power Supply
No 4-20 Output or Driver Voltage Output - PXE only
Other Problem?
Please explain the problem:

My Returned Product has Hazardous Material or Residue Attached, and I will provide MSDS Sheets.
Safety Comments:
Serial Numbers